3. Not confirmed

✅ Complaint: Payment done but admission not confirmed.

✅ Answer:

This issue usually occurs due to payment gateway delay, transaction mismatch, or technical glitches in the IGNOU Samarth portal.

👉 Here’s what you should do:

✅ Step 1: Check Payment Status

• Login to your application dashboard:
  👉 https://ignouadmission.samarth.edu.in
• Go to the “My Application” section and check:
  • Is the payment showing as “Success”?
  • Is your form submitted successfully?

✅ Step 2: Search for Transaction Receipt

• Look in your email for a payment confirmation (from IGNOU/Samarth or Razorpay/PayU).
• Note the Transaction ID, Payment Date, and Amount Paid.

🔁 If Payment Was Deducted But Not Reflected:

✅ Option 1: Payment Success but Admission Still Pending

• Wait 7–10 working days for confirmation.
• If still pending, email the Regional Centre with:
  • Application Number
  • Payment Receipt / Screenshot
  • Transaction ID
  • Date of Payment

✅ Option 2: Payment Failed or Status Not Updated

• Raise a technical complaint at:
  👉 http://igram.ignou.ac.in/
  Choose category: Admission → Payment Issues
• Or email to the Samarth Admission Helpdesk:
  📧 csrc@ignou.ac.in or registrarsrd@ignou.ac.in

✅ Option 3: Try Re-applying

• If status remains incomplete or blank and you haven’t received an enrollment number within 10–15 days, apply again using the same email ID.
• IGNOU does not charge twice if payment is already verified later; the duplicate will be refunded.

📌 Tip: Always take a screenshot after successful payment and save transaction proof immediately.