2. Verification not done
✅ Complaint: I uploaded documents, but verification is not done.
✅ Answer:
If your documents are uploaded but still not verified, it means your application is still under manual scrutiny by the IGNOU admission team.
👉 Here’s what you should do:
- Be Patient (Wait 10–15 Working Days):
Document verification takes time, especially during high admission volumes. IGNOU usually verifies documents in batches. - Check for Document Issues:
- Login at https://ignouadmission.samarth.edu.in/
- Go to your application dashboard.
- Check if any remarks or document rejection messages are shown (e.g., blurry image, missing certificate).
- If No Update After 15 Days:
- Send an email to your Regional Centre mentioning your application number and a polite request to verify your documents.
- Attach:
- Scanned copies of your submitted documents (in clear resolution)
- Payment receipt (if available)
- Screenshot of the admission status.
- Raise Grievance on iGRAM (If Needed):
Visit http://igram.ignou.ac.in/ and file a complaint under the “Admission” category with all details. - Visit Regional Centre (Optional for Urgency):
If it’s urgent and you’re not getting a reply online, you may visit the Regional Centre in person with your document set.
📌 Tips:
- Make sure all uploads are clear, properly cropped, and legible.
- Check if your document file formats are in JPG/PDF and within size limits.