6. What to do if marks are wrongly entered?
✅ Complaint: What to do if marks are wrongly entered?
✅ Answer:
If your assignment, practical, project, or exam marks are wrongly entered in the Grade Card, you should immediately report it to IGNOU.
📌 Steps to Correct Wrong Marks in Grade Card
- Verify the Error
- Check your evaluated answer sheet/assignment acknowledgement slip (if available) or compare with your hall ticket and subject code to confirm the mistake.
- Contact Your Regional Centre (RC)
- For assignment/practical/project marks:
- Visit or email your RC (Assignment Section).
- Share details: Enrollment Number, Programme Code, Subject Code, Session, and copy of the submitted assignment receipt.
- For assignment/practical/project marks:
- Contact Student Evaluation Division (SED), IGNOU HQ
- For term-end exam marks:
- Write to examresult@ignou.ac.in with:
- Enrollment No.
- Programme & Course Code
- Screenshot/print of Grade Card showing the error
- Copy of hall ticket/admit card
- Write to examresult@ignou.ac.in with:
- For term-end exam marks:
- Keep Proofs Ready
- Assignment submission slip, email acknowledgment, or scanned copy of evaluated script (if received).
- Follow-up Timeline
- Corrections generally take 4–6 weeks after complaint.
- Regularly check the Grade Card Portal: 👉 https://gradecard.ignou.ac.in/gradecard/
📌 Important Notes
- Do not wait until Convocation or Degree — corrections must be done before final results are issued.
- If the mistake is not corrected in time, you may face issues with final mark sheet or provisional certificate.
- Always keep communication in writing (email) for record.