14. Communication / Contact Issues

1. How to Contact Regional Centre

How to Contact Regional Centre – IGNOU Student Guide

IGNOU students often have queries related to admissions, assignments, study material, exam forms, re-registration, and more. In such cases, your Regional Centre (RC) is the first and most important point of contact.

This article will walk you through why, when, and how to contact your IGNOU Regional Centre, along with contact methods, common services, and tips to ensure quick responses.

🏢 What is a Regional Centre?

A Regional Centre (RC) is an administrative branch of IGNOU set up in different parts of the country to:

  • Manage student-related services in a particular region
  • Handle admission, re-registration, assignment receipt, exam coordination, and grievances
  • Coordinate with local Study Centres (SCs)

As of now, IGNOU has 56+ Regional Centres across India.

✅ Reasons to Contact Your Regional Centre

You should contact your RC for:

Purpose

Example Queries

🎓 Admission Issues

Wrong course selected, missing enrollment confirmation

📬 Study Material

Non-receipt of printed books, incorrect address

📝 Assignments & Evaluation

Confirmation of submission, assignment status

🧾 Re-registration

Payment issues, session status

📄 Exam Forms

Errors in TEE form, wrong subject codes

📊 Grade Cards & Marksheets

Unupdated grade card, pending practical marks

🔄 Change Requests

Address, regional/study centre migration, subject change

🙋 General Queries

Program structure, workshop dates, project guidelines

🔍 How to Find Your Regional Centre

If you don’t know your RC yet, follow these steps:

  1. Visit the official IGNOU site: https://ignou.ac.in
  2. Go to the “Regional Network” section
  3. Click on “Regional Centres”
  4. Search by your state or pin code
  5. Your RC will be listed with full contact details

🔗 Direct link: http://ignou.ac.in/ignou/aboutignou/regional

📬 Methods to Contact Regional Centre

Here are the official ways to get in touch:

1. 📞 Phone Call

Most RCs have dedicated phone numbers. You can call during working hours (Mon–Fri, 10:00 AM – 5:00 PM).

Example:
Delhi-1 Regional Centre
📱 Phone: 011-29572945, 011-29571319

2. 📧 Email

Every RC has an official email ID. Make sure your email includes:

  • Enrollment Number
  • Program Code
  • Clear subject (e.g., Re-Registration Issue – July 2025 Session)
  • Full description of your issue

Example:
📧 Email: rcdelhi1@ignou.ac.in

3. 📝 Online Query – iGRAM Portal

For formal grievances, use the iGRAM portal:

🔗 https://igram.ignou.ac.in

Steps:

  1. Click “Lodge Grievance”
  2. Select your Regional Centre
  3. Choose relevant category
  4. Write your issue and submit

4. 🏢 Visit In-Person (if needed)

If your issue is urgent or unresolved online, you may visit the RC during office hours. Carry:

  • IGNOU ID card or admission proof
  • Hard copy of your query, if applicable
  • Previous email copies (if any)

📋 Sample Email Format

yamlCopyEditSubject: Assignment Submission Status – Enrollment No. 2301234567 – BAG Programme Dear Sir/Madam, I am a student of BAG programme under your Regional Centre. I submitted my assignments for the TEE June 2025 session via Google Form on 2nd April 2025. However, the status still shows “Not Received” on the grade card. Details:- Enrollment Number: 2301234567- Course Codes: BEGLA-135, BHDC-131- Study Centre: 0703P – XYZ College- Assignment Submission Mode: Online (PDF) Kindly update me on the status and advise if any resubmission is needed. Thank you,[Your Name][Mobile Number]

🕒 Response Time Expectations

Contact Method

Usual Response Time

Phone Call

Immediate (if connected)

Email

2–5 working days

iGRAM Portal

3–10 working days

Walk-in Visit

Immediate (during office hours)

⏳ Be patient during peak sessions (admission, exam, result periods)

⚠️ Tips for Quick Response

  • Always mention your enrollment number in any communication.
  • Be polite and clear in emails or calls.
  • Avoid sending multiple emails on the same topic to different addresses.
  • Follow up only after 3–5 days if no response.

🗺️ Sample Regional Centres Contact

Regional Centre

Phone

Email

Delhi-1

011-29571319

rcdelhi1@ignou.ac.in

Mumbai

022-25923159

rcmumbai@ignou.ac.in

Kolkata

033-22810572

rckolkata@ignou.ac.in

Hyderabad

040-23117550

rchyderabad@ignou.ac.in

🧾 Full list available on IGNOU RC Directory

🎓 Final Thoughts

Your Regional Centre is your academic support hub during your entire IGNOU journey. Whether it’s assignment help, exam guidance, or administrative clarifications—contacting your RC the right way can save you time and stress.

📝 Always keep your RC contact details saved for quick access throughout your course.

 

Disclaimer: This app is a utility tool, not a login platform. We do not collect or store any personal data, usernames, or passwords. It only redirects users to IGNOU’s official portals. (Know more)

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