Discrepancies in IGNOU Results – Causes, Solutions & How to Raise a Complaint (2025 Guide)
Many IGNOU students eagerly await their Term-End Examination (TEE) results. But sometimes, students face unexpected issues — marks not updated, assignment status showing “not completed”, or results showing “incomplete” or “not found.”
If you’re facing discrepancies in IGNOU results, don’t panic. This detailed guide explains the common reasons, solutions, and step-by-step methods to raise complaints and get your issue resolved quickly.
📌 What Is a Discrepancy in IGNOU Results?
A result discrepancy occurs when your marks, grade card, or assignment status appear incorrect or incomplete. Common examples include:
- Marks not updated despite appearing for the exam
- Assignment or practical status showing “not submitted” even after submission
- Only some subject marks are shown, others are missing
- Grades showing “Not Completed” (NC) or “AB” (Absent) despite attendance
⚠️ Common Types of Result Discrepancies in IGNOU
Problem Type | Description |
📄 Missing TEE Marks | You gave the exam but marks are not updated |
📘 Assignment Status Not Updated | You submitted assignment, but it shows “Not Submitted” |
❌ Wrong Grade or “Incomplete” Mark | Result shows “Not Completed” or marks lower than expected |
🧾 Practical/Viva Marks Missing | Marks for practical or viva not updated |
🧍♂️ Name or Enrollment Errors | Incorrect spelling or mismatched details |
❓ Result Not Found | “Enrollment number not found” error on the result page |
🔍 Why Do These Discrepancies Occur?
Here are the most common reasons behind IGNOU result-related issues:
- Late evaluation or pending answer scripts
- Mismatch in enrollment or course code
- Non-submission or late submission of assignments
- Technical glitches during result upload
- Incorrect submission of TEE form
- Assignment marks not uploaded by Study Centre
- Paper evaluation still in process
🕐 IGNOU updates marks in phases, so not all students get complete results at once. Sometimes it may take 2–4 weeks after the initial declaration.
✅ What To Do If You Find a Discrepancy in IGNOU Result?
Here’s a step-by-step process to help you resolve the issue:
🛠️ Step 1: Wait a Few Days After Result Declaration
- IGNOU often updates results in batches.
- If a course mark is missing, wait 7–10 days before raising a concern.
🧾 Step 2: Check Assignment/TEE Status on Official Portals
Use these links:
- TEE Result: https://termendresult.ignou.ac.in
- Assignment Status: https://admission.ignou.ac.in/changeadmdata/AssignmentStatusNew.ASP
- Grade Card: https://gradecard.ignou.ac.in
Take a screenshot or PDF of your result or grade card.
📞 Step 3: Contact Your Regional or Study Centre
- Visit or email your Study Centre/Regional Centre with:
- Enrollment number
- Program code
- Assignment submission proof (if applicable)
- Screenshot of your result discrepancy
Example Email Format:
mathematica
CopyEdit
Subject:Result
Discrepancy
in
TEE
December
2024
–
EnrollmentNo.
2100567890
RespectedSir/Madam,
Iam
a
student
of
BA
(Enrollment
No:
2100567890)
under
Regional
Centre
Delhi-1.
I
appeared
for
the
TEE
in
December
2024,
but
the
marks
for
course
BEGC-102
are
missing
in
my
grade
card.
I
had
submitted
my
assignment
and
attended
the
exam.
Kindlylook
into
the
matter
and
update
the
marks
accordingly.
I
have
attached
a
screenshot
of
my
grade
card
and
assignment
submission
slip.
Thankyou,
[YourName]
[MobileNumber]
💬 Step 4: Raise a Complaint via iGRAM Portal
If the centre doesn’t resolve the issue, use IGNOU’s iGRAM grievance system:
🔗 https://igram.ignou.ac.in
Steps:
- Click on “Lodge Your Grievance”
- Fill the form with enrollment no., program, and issue details
- Select category: Result/Grade Card/Assignment
- Upload screenshots as proof
- Submit and note your grievance ID
⏳ IGNOU usually replies within 7–15 working days.
📨 Step 5: Email Student Evaluation Division (SED) if Unresolved
If you don’t receive a response within 3 weeks, email directly to IGNOU headquarters:
📧 result@ignou.ac.in
📧 exam@ignou.ac.in
📧 assignment@ignou.ac.in (for assignment issues)
Attach all previous communication and mention your iGRAM grievance ID.
📍 Tip: Check the Status of Grade Card Frequently
IGNOU updates the grade card multiple times after exams. You can track updates here:
🔗 https://gradecard.ignou.ac.in/gradecard/
🧠 FAQs – IGNOU Result Discrepancies
❓I submitted assignments but they show “not submitted”?
Ask your Study Centre to verify if they uploaded the marks. If yes, email assignment@ignou.ac.in.
❓I got “AB” even though I attended the exam?
Likely your paper is still being evaluated or was mismatched. Raise a grievance with proof.
❓Can I apply for re-evaluation?
Yes, if you feel your marks are incorrect. Apply within 1 month of result here:
🔗 https://onlinerr.ignou.ac.in/reevaluation/
🔚 Final Words
Facing a result discrepancy in IGNOU can be frustrating — but it’s usually resolvable. The key is to act calmly, early, and with proper documentation. Keep digital copies of your assignments, exam forms, and submission receipts to avoid confusion later.
Bookmark this guide for future reference, and share it with fellow IGNOU students who might need it!