IGNOU Admission Confirmation Issues: Causes, Solutions & What to Do (2025 Guide)

So, you’ve applied to IGNOU — filled the admission form, paid the fee, and are now waiting for the admission confirmation. But days or even weeks pass by, and your admission status is still showing “Pending” or “Not Found.”

You’re not alone! Many new IGNOU students face admission confirmation issues. This guide explains the reasons behind the delay, how to check your admission status, and what to do if your confirmation is not received.

🧾 What Is IGNOU Admission Confirmation?

Once you successfully submit the IGNOU admission form and pay the fee, IGNOU processes your application. After verification, they send a confirmation email or SMS and update your admission status on the official portal.

Admission is confirmed only when:

IGNOU verifies your documents
Fee payment is confirmed
You are allotted an enrollment number

⚠️ Common Admission Confirmation Issues Faced by Students

Problem Type	What Happens
⏳ Status Not Updated	No confirmation email or SMS even after 10–15 days
❌ Status Shows “Incomplete” or “Pending”	Your form is stuck in verification
🔍 “Enrollment Number Not Found”	Even after confirmation, no enrollment number assigned
📤 Documents Rejected or Upload Error	Poor quality or incorrect documents uploaded
🧾 Payment Failure or Not Reflected	Fee paid but not reflected on admission portal

📍 How to Check IGNOU Admission Status

To track your admission, follow these steps:

✅ Step 1: Visit the Admission Status Portal

🔗 https://admission.ignou.ac.in/changeadmdata/admissionstatusnew.asp

✅ Step 2: Enter Your Details

Enter your Control Number (given after submission)
Select your Program and Region

You’ll see:

Admission status (Confirmed/Pending/Rejected)
Enrollment Number (if confirmed)
Program details and study centre code

📌 Common Causes of Admission Confirmation Delay

Here are the main reasons your admission may not be confirmed yet:

1. 🧾 Incorrect or Blurry Documents

Low-resolution scanned copies
Missing signature on form or ID proof
Incomplete educational documents

2. 💰 Fee Not Reflected or Failed

Payment gateway glitch
Bank delays
Technical failure during payment

3. ⌛ Verification Delay at Regional Centre

Manual processing time at the assigned Regional Centre
High admission load during peak sessions

4. 📝 Application Form Incomplete

Course codes not selected correctly
Incomplete personal details
Wrong program code selected

🛠️ What to Do If IGNOU Admission Is Not Confirmed?

If your status still shows “Pending” or “Not Found” after 10–15 days, follow this step-by-step action plan:

📸 Step 1: Re-check Your Application

Click on “My Applications”
Check for document upload status
Download your submitted form and receipt

📞 Step 2: Contact Your Regional Centre

You’ll find your Regional Centre email and phone number here:
🔗 https://ignou.ac.in/ignou/aboutignou/regional/website

Send an email with:

Your Control Number
Full Name
Program Applied For
Payment Proof
Screenshots of admission portal status

🧾 Step 3: Email the Admission Division

Still not resolved? Contact IGNOU’s Student Registration Division (SRD):

📧 srd@ignou.ac.in
📧 registration@ignou.ac.in
📧 csrc@ignou.ac.in (Central Student Registration Cell)

Subject Line Example:

Admission Not Confirmed – Control No. 242532648 – BA Program

🗂️ Step 4: Raise a Complaint on iGRAM Portal

iGRAM is IGNOU’s official complaint portal:
🔗 https://igram.ignou.ac.in

Steps:

Click “Lodge Your Grievance”
Choose Category: Admission
Enter program and control number
Attach proof documents
Submit and save your Grievance ID

Response time is typically 7–15 working days

📬 How Will You Know When It’s Confirmed?

Once confirmed:

You will receive a confirmation email/SMS from IGNOU
You will get your Enrollment Number
You can download your ID Card and study material (digital or physical)

📦 What If You Paid But Didn’t Get Confirmation?

If you paid the admission fee but didn’t receive confirmation:

Log in to your admission dashboard
Check your payment status
If payment failed:
1. IGNOU will refund automatically in 7–10 days
1. You may reapply with a fresh application

🧠 FAQs – IGNOU Admission Confirmation

❓How long does IGNOU take to confirm admission?

Usually 7–15 days, but during peak seasons, it can take up to 30 days.

❓What is the Control Number in IGNOU?

It’s a 10-digit number you receive after submitting the admission form — used to track your application.

❓My status says “verified” but no enrollment number?

Wait for a few more days. Once verified, IGNOU takes 3–5 working days to allot an enrollment number.

❓Can I apply again if my application is rejected?

Yes, after resolving the issue (wrong document, payment failure, etc.), you can reapply using a new control number.

🔚 Final Thoughts

IGNOU is a large open university with millions of students, so occasional delays in admission confirmation are normal. However, it’s important to stay proactive and follow up on time if things don’t move forward.

Always keep:

Payment receipts
Admission form copy
Control number safe for future use

IGNOU Admission Confirmation Issues: Causes, Solutions & What to Do (2025 Guide)