How to Contact Regional Centre – IGNOU Student Guide
IGNOU students often have queries related to admissions, assignments, study material, exam forms, re-registration, and more. In such cases, your Regional Centre (RC) is the first and most important point of contact.
This article will walk you through why, when, and how to contact your IGNOU Regional Centre, along with contact methods, common services, and tips to ensure quick responses.
🏢 What is a Regional Centre?
A Regional Centre (RC) is an administrative branch of IGNOU set up in different parts of the country to:
- Manage student-related services in a particular region
- Handle admission, re-registration, assignment receipt, exam coordination, and grievances
- Coordinate with local Study Centres (SCs)
As of now, IGNOU has 56+ Regional Centres across India.
✅ Reasons to Contact Your Regional Centre
You should contact your RC for:
| Purpose | Example Queries |
| 🎓 Admission Issues | Wrong course selected, missing enrollment confirmation |
| 📬 Study Material | Non-receipt of printed books, incorrect address |
| 📝 Assignments & Evaluation | Confirmation of submission, assignment status |
| 🧾 Re-registration | Payment issues, session status |
| 📄 Exam Forms | Errors in TEE form, wrong subject codes |
| 📊 Grade Cards & Marksheets | Unupdated grade card, pending practical marks |
| 🔄 Change Requests | Address, regional/study centre migration, subject change |
| 🙋 General Queries | Program structure, workshop dates, project guidelines |
🔍 How to Find Your Regional Centre
If you don’t know your RC yet, follow these steps:
- Visit the official IGNOU site: https://ignou.ac.in
- Go to the “Regional Network” section
- Click on “Regional Centres”
- Search by your state or pin code
- Your RC will be listed with full contact details
🔗 Direct link: http://ignou.ac.in/ignou/aboutignou/regional
📬 Methods to Contact Regional Centre
Here are the official ways to get in touch:
1. 📞 Phone Call
Most RCs have dedicated phone numbers. You can call during working hours (Mon–Fri, 10:00 AM – 5:00 PM).
Example:
Delhi-1 Regional Centre
📱 Phone: 011-29572945, 011-29571319
2. 📧 Email
Every RC has an official email ID. Make sure your email includes:
- Enrollment Number
- Program Code
- Clear subject (e.g., Re-Registration Issue – July 2025 Session)
- Full description of your issue
Example:
📧 Email: rcdelhi1@ignou.ac.in
3. 📝 Online Query – iGRAM Portal
For formal grievances, use the iGRAM portal:
🔗 https://igram.ignou.ac.in
Steps:
- Click “Lodge Grievance”
- Select your Regional Centre
- Choose relevant category
- Write your issue and submit
4. 🏢 Visit In-Person (if needed)
If your issue is urgent or unresolved online, you may visit the RC during office hours. Carry:
- IGNOU ID card or admission proof
- Hard copy of your query, if applicable
- Previous email copies (if any)
📋 Sample Email Format
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CopyEdit
Subject:AssignmentSubmissionStatus–EnrollmentNo.2301234567–BAGProgramme
DearSir/Madam,
IamastudentofBAGprogrammeunderyourRegionalCentre.IsubmittedmyassignmentsfortheTEEJune2025 sessionviaGoogleFormon2ndApril2025. However,thestatusstillshows“NotReceived”onthegradecard.
Details:
-Enrollment Number:2301234567
-Course Codes:BEGLA-135,BHDC-131
-Study Centre:0703P–XYZCollege
-Assignment Submission Mode:Online(PDF)
Kindlyupdatemeonthestatusandadviseifanyresubmissionisneeded.
Thankyou,
[YourName]
[MobileNumber]
🕒 Response Time Expectations
| Contact Method | Usual Response Time |
| Phone Call | Immediate (if connected) |
| 2–5 working days | |
| iGRAM Portal | 3–10 working days |
| Walk-in Visit | Immediate (during office hours) |
⏳ Be patient during peak sessions (admission, exam, result periods)
⚠️ Tips for Quick Response
- Always mention your enrollment number in any communication.
- Be polite and clear in emails or calls.
- Avoid sending multiple emails on the same topic to different addresses.
- Follow up only after 3–5 days if no response.
🗺️ Sample Regional Centres Contact
| Regional Centre | Phone | |
| Delhi-1 | 011-29571319 | rcdelhi1@ignou.ac.in |
| Mumbai | 022-25923159 | rcmumbai@ignou.ac.in |
| Kolkata | 033-22810572 | rckolkata@ignou.ac.in |
| Hyderabad | 040-23117550 | rchyderabad@ignou.ac.in |
🧾 Full list available on IGNOU RC Directory
🎓 Final Thoughts
Your Regional Centre is your academic support hub during your entire IGNOU journey. Whether it’s assignment help, exam guidance, or administrative clarifications—contacting your RC the right way can save you time and stress.
📝 Always keep your RC contact details saved for quick access throughout your course.
