6. “Not Found” status showing
✅ Complaint: I submitted but status shows “Not Found”.
✅ Answer:
This is a common IGNOU issue and usually happens because assignment marks/status take time to be updated in the system.
📌 Why it Happens?
- Delay in Data Entry → Regional Centre/Study Centre uploads marks in bulk, so the portal may show “Not Found” for weeks.
- Session Mismatch → You may be checking status under the wrong session/year.
- Marks Uploaded but Not Synced → Sometimes, marks are available in Grade Card but not in Assignment Status portal.
📌 Steps to Check & Resolve:
- Check Assignment Status Online
👉 Assignment Status Link- Enter Enrollment Number + Program Code.
- Ensure you select the correct session (e.g., July 2023 or Jan 2024).
- Cross-Check Grade Card
👉 Grade Card Link- Sometimes marks reflect here first.
- Keep Proof of Submission
- If submitted offline → keep stamped receipt copy.
- If submitted online → keep email acknowledgement / Google Form receipt.
- If Still “Not Found” After 45–60 Days
- Contact your Study Centre / Regional Centre with proof.
- Email assignments@ignou.ac.in (IGNOU Student Evaluation Division).
- Mention: Enrollment No., Program Code, Course Code, Session, Study Centre Code, Proof of Submission (scan copy).
📌 Important Notes:
- “Not Found” does not mean your assignment is lost—it just means not yet updated.
- As long as you have submission proof, your marks are safe.
- IGNOU often updates marks in bulk just before TEE results.
👉 Quick Tip: Always track both portals (Assignment Status + Grade Card). Many students see updates directly in the Grade Card, even if Assignment Status keeps showing “Not Found”.