Shipping & Delivery Policy

Effective Date: 30 July, 2025

At IGNOU Course App and ignoucourse.com, all our products and services are digital in nature and delivered electronically. We do not ship any physical goods.

1. Delivery Method

• Upon successful payment, access to your purchased course/content will be provided through:
  1. IGNOU Course App – Login with your registered account to view your purchased content.
  2. Email/SMS – In some cases, access details or download links may also be sent to your registered email or mobile number.

2. Delivery Timeline

• Instant Access – In most cases, access to the purchased content is granted instantly after payment confirmation.
• In rare cases, due to technical issues or payment gateway delays, delivery may take up to 24 hours.

3. Shipping Charges

• As there is no physical product, no shipping charges apply.

4. International Access

• Our digital courses can be accessed worldwide. However, users are responsible for ensuring that their internet connection, device compatibility, and local regulations allow access to our content.

5. Delivery Confirmation

• You will receive a confirmation email/SMS or in-app notification once your purchase is successfully activated.
• If you do not receive access within 24 hours, please contact our support team.

6. Contact Us

For any questions or issues regarding your delivery, please contact:
Email: [ignoucourseinfo@gmail.com]
Phone: [9990131198]
Working Hours: Monday–Saturday, 10 AM – 6 PM